Troubleshooting

Before calling your dealer or service station for assistance, follow these steps, in this order, to make sure everything is properly connected.

  1. Make sure you have connected the projector to your equipment as described in Connecting the Projector.
  2. Check all cable connections.   Verify that all computer, video, and power cords are properly connected.
  3. Verify that all power is switched on.
  4. If the projector still does not display an image, restart the computer.
  5. If the image still does not display, unplug the projector from the computer and check the computer monitor's display.   The problem may be with your graphics controller rather than with the projector.   (Remember to turn the computer and monitor off before you reconnect and power up the projector. Power the equipment back up in this order: Projector, monitor, computer.)
  6. If the problem still exists, check the following items.


Problem:   No power

Try these solutions:


Problem:   Image is out of focus

Try these solutions:


Problem:   The lens is pulled in when the POWER is switched off

Check AUTO RETRACT function. (See Auto Retract in the "Other Functions" section of "Using the Projector".)


Problem:   Picture is L/R reversed

Check REAR feature. (See Rear in the "Other Functions" section of "Using the Projector".)


Problem:   Picture is T/B inverted

Check CEILING feature. (See Ceiling in the "Other Functions" section of "Using the Projector".)


Problem:   Some displays are not seen during operation

Check DISPLAY feature. (See Display in the "Other Functions" section of "Using the Projector".)


Problem:   No sound

Try these solutions:


Problem:   Remote control unit doesn't work

Try these solutions:


Problem:   Wireless mouse function does not work

Try these solutions:


Additional Help

Try PROXIMA's online help at www.proxima.com.