7.7   (PROFILE) -   ArcMap Crashes when opening a map document

From Joel Eidsath, Mon Mar 6 14:29:54 2006
Subject: TicketID#20060306140602

ArcGIS should have a folder in C:\Documents and Settings\username\Application Data where it stores settings. While in Windows, try deleting this, which should reset ArcGIS to defaults and fix the account. The other fix would be to blow away the entire Windows profile.