From firstname.lastname@example.org Thu Dec 11 15:47:28 2008
I've found out the proximate cause of the Windows printing issues that we've been seeing. The Windows Print Spooler is crashing. Since it's leaving no messages in the logs about the crash, and since administrator privileges are needed to restart it, there's nothing that I can suggest right now. Reboot the computer when this occurs and the problem will go away.
However, I'll be putting a couple things in the new template that should restart the spooler if it fails.