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TCC Customer Service Agreements (CSAs)

Ray Piworunas

Updated: July 7, 2010.

-- Quick Table of Contents --

1. CSA Introduction

2. CSA # 1 - with TCC Staff (treated as internal customers)

3. CSA # 2 - for working with PM (preventative maintenance) tickets (treated as internal customers)

4. CSA # 100 - with TCC Users in General

5. CSA # 101 - with Auxiliary Services.


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