Hourly Rate: $50.00 per hour
Hourly Multiplier: 1
Material Multiplier: 1.15
The hourly rate is our base rate. That should be the same across all of our CSAs. For different CSAs there may be different hourly multipliers, thereby effecting different actual charges for a given amount of time.
The material multiplier is used to figure what we charge, in relation to our purchase cost, for materials we need to use when fixing a problem. Multipliers above 1.00 are used to include things like time spent ordering the materials, time spent storing and retrieving stored materials, and the cost of shipping and handling materials from the supplier.