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TCC analysis web: RequestStatus

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Description An enumeration type to represent the state of a Request. Values include:
open This request is pending and we're working on it.
closedFixed Closed because the last owner found an acceptable solution. The owner is responsible for considering whether the solution is acceptable to the requestor.
closedNoFix Closed because no solution is possible. This includes reasons such as: insufficient resources; violates the laws of physics; etc.
closedCNR Closed because we could not reproduce the problem.
closedInsuffData Closed because we don't have enough information.

Next: RequestTransaction
See also: Ticket system analysis (service reports/requests)
Previous: RequestPriority
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John Shipman, tcc-doc@nmt.edu

Last updated: 2001/06/01 03:41:35
URL: http://www.nmt.edu/tcc/sa/ticket/request_status.html