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TCC analysis web: LaborRecord

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Model LaborRecord ( actionId, workerId, hours, remarks )
Description This object records time spent by staff working on a problem.
actionId Which action caused this labor? Domain: same as Action.actionId.
workerId Who did the work? Domain: same as Agent.agentId.
hours How many hours of work? Domain: nonnegative numbers.
remarks Space to record comments on the labor item. Domain: multiline text; may be empty.

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See also: Ticket system analysis (service reports/requests)
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John Shipman, tcc-doc@nmt.edu

Last updated: 2000/07/09 01:47:24
URL: http://www.nmt.edu/tcc/sa/ticket/labor_record.html