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6.16.   Scheduled work hours

The hours in the MOTD and the Help Desk schedule should show when the TCC opens and closes (they're not necessarily when the UC's begin and end work -- see the room sweep and office calendars for additional info).

For people working the first shift: remember to be at work and ready work, logged in with voice mail already checked, at opening time.   When you're coming in to other shifts remember to be at the job ready to start your shift before the person you're relieving has to leave (i.e. show up about ten minutes before you actually take the desk).