12. Tickets

Most of the information here is targeted towards UCs (and people wanting to be UCs). People who find a problem will find Section 12.3, “ Filing a ticket ” useful though.

Next: 12.1. Why track problems

Contents: Tech Computer Center User Consultant Handbook

Previous: 11.10. Other tools

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Dylan Etscorn

Comments welcome: tcc-doc@nmt.edu

Last updated: 2012-11-05 07:38

URL: http://www.nmt.edu/tcc/doc/uc/openhand/tickets.html